Bring Your Own Persona

Understanding BYOP and Digital Engagement Segmentation

The term BYOP—“Bring Your Own Persona”—was first introduced by Knowledge@Wharton to describe a method for identifying new customer segments based on their digital engagement. This approach focuses on two key attributes: digital capability and trust, offering a framework for understanding how … Read more...

Sections in a Segment Profile

Segment Profile Key Sections

The information contained in a segment profile will vary from firm to firm depending upon the availability of suitable data and market research. However, the following list contains some of the key considerations to include in a segment profile.

Key Measures

  1. Market Size:
    • Number of
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Segment Nicknames

What is a segment nickname?

In marketing, firms often assign descriptive nicknames to their market segments. These nicknames act as shorthand references for the segment’s key characteristics, making it easier to discuss and understand them in internal communications, such as meetings, reports, and presentations. For example, generational cohorts like “Baby … Read more...